At Liquid Nitrogen Overclocking, we are very aware of the trust you place in us in order
to complete your order. We understand that it is our responsibility to maintain and
protect your privacy.
On this page, we disclose the exact nature of the information that we collect, why we collect it,
and how it is used, in the interest of complete transparency.
- Your shipping address information
When you place an order through any of our sales channels (buying direct from us with a check, money order, or credit card), we need to know where to ship your purchase. If the purchase is made via a credit card, we will only ship to the address that matches where the cardholder's bill is sent, and there are no exceptions to this practice. This prevents a would-be credit card thief from using your card to place an order, and then directing that order to be shipped elsewhere.
We maintain your address for our records, in the event that an Original Equipment Manufacturer (OEM) has a recall for a component that we used to build your system. In such a case, we would inform you (in writing) that your unit would be eligible for a component-level upgrade, at no charge to you. You would be able to accept or decline this offer, perhaps prefering to keep using your system uninterrupted in the event you were not experiencing any problems.
We do not enter into any agreements with third party marketing firms that purchase such information. Your information is used only for the processing of your order, and for those instances when we would need to contact you, as described above.
- Your name and telephone number
For credit card purchases, and payments by check, this information is required in order to authentic your purchase. We do not engage in telemarketing practices, nor do we enter into any agreements with third party marketing firms that purchase such information. We may place one or two follow-up phone calls over the course of time, to check in with you to see how your system is functioning. Thereafter, we will only return phones calls placed by you to us.
- Corporation "Name-dropping"
On occasion, people who speak to us over the phone ask questions such as "What companies have bought systems from you?" or "Who is your biggest client?" In every such instance, we inform them that we do not disclose the names of the corporations with whom we have dealt. We are happy to discuss the industries that we provide services for, and we do speak about implementations we have undertaken as system integrators in specific environments.
We never divulge information that either directly or indirectly would allow anyone to deduce the names of corporations, or individuals' names within those corporations, with whom we have dealt.
If one of our corporate clients has given us explicit permission to mention their name, in some form of written agreement, only then would we do so, and only in as much as the written agreement would permit.